Privacy policy
This page explains what LA Wooden Spools collects when you use this site or send a request, why, who it is shared with, and how to ask us to correct or delete it. Last reviewed 9 November 2026.
What we collect
When you send a request. The answers you type into the request form: whether you are selling, recycling or buying; the product and condition; the reel count, flange size, loading equipment and how often reels pile up; the pickup address, ZIP, city and state; your name, company, email and phone number; the description you write; and whether you ticked the box to receive text messages about the request. The form also sends a random submission number so a request sent twice is only counted once, and the page it was sent from.
When you browse. Like most sites, we record anonymous usage: pages viewed, the referring site, rough location from your IP address, device and browser type, and clicks. We use PostHog for this, loaded through this site's own domain. It helps us see which pages answer questions and which don't.
The load planner works entirely in your browser. Nothing you type into it is sent anywhere unless you then send the request form.
Why we use it
- To plan a pickup: put your stop on a lane, size the truck and send you a pickup window.
- To answer a buying request with sizes, availability and delivery.
- To contact you about that request by email, phone, or text if you agreed to texts.
- To keep records of pickups and sales, as any business must.
- To improve the site, using usage data in aggregate.
We don't sell your details, and we don't use them for anything unrelated to your request.
Who it is shared with
- The service providers that run this site, store requests and manage our contacts, under contract and only to provide that service.
- Our analytics provider, PostHog, for usage data.
- Drivers and partners who carry out a pickup or delivery: the address, contact name, window and reel details they need for the job.
- Authorities, if the law requires it.
Text messages
We text you only if you ticked the box on the form. Message and data rates may apply. Reply STOP to any message to opt out.
How long we keep it
Request records are kept while they are useful for the pickup or sale and for business and tax records afterwards. Usage data is kept in aggregate.
Your choices
California residents have rights under state privacy law to know what personal information a business holds about them, to correct it, and to ask for it to be deleted. Anyone can ask. Write to info@lawoodenspools.com with the email address or phone number you used, and we will reply. You can block analytics with your browser's privacy settings or an extension; the site works the same.
Children
This site is for businesses and adults arranging reel pickups and purchases. It is not aimed at children, and we don't knowingly collect their details.
Changes
If this policy changes, the new version will be posted here with a new review date. Read also our terms of use, or go back to the home page or the request form.